[Resolved]  Hul Pureit Advanced Water Purifier — Product Faulty

Address:Karnataka

Hi

I am James i Had purchased pure it advanced 23 litres 2 months back approximately . From the day i brought i have been calling customer care saying the water is not flowing from the second layer in Pure it advanced . I am registering the complaint but unfortunatly these support staff close the call saying the call is attended but they will send an sms saying call is attended but no service person from Mangalore will be visting the site to have a look.

The complaints registered are as follows

1. c[protected]
2. c[protected]
3 c[protected]

whenever i call them the customer care they say they will send the person they will attend the call within 48 hrs nobody attends the call. But Shameless customer care will send an transcation sms saying

Dear Customer Your complaint No has been attended . PLease give your feedback

This is pureit advanced water purifier support in Mangalore. (horrible customer care without any responsibilty)
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

This is in response to your mail regarding the Pureit.

We would like to thank you once again for taking the time and effort to reach us.

Our Service person had visited your place & rectified the concern, trust it has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us or call up the helpline @[protected] or[protected] for more queries.

Rest assured of continued support always.

Regards,
Pureit Team

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