[Resolved]  Projekt Perfumery India — money taken but product not delivered even after 16 days

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

I ordered 2 Perfume Bottles - Killer oud and Des Tentations 100 ml each by paying Rs. 2597 vide order number 10746 on 12th August 2019. Even after repeated reminders on mails and SMS messages to their owner Mohit Khatri, the perfumes have still not been delivered. Nobody picks up the phone at their customer care number [protected]. These guys are sending promotional mails almost daily and offering perfumes on discount, but after taking money, they just vanish. They have given me a Bluedart Tracking ID which is fake. This is a very bad business practice and amounts to fraud. I want to file a case of fraud and cheating agains Perfumery.co.in and claim refund and compensation for the mental harassment that I'm going through.