[Resolved] Provogue India — Not received item

shankar.shukla2

from Muzaffarnagar, Uttar Pradesh

Address:

Karauli, Rajasthan

I ordered a provogue watch under ICICI offer on Jun 29th 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is completed. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No:[protected] Merchant Order No:[protected] Tracking No: AXSELFN07149 Order Amount:299.00 INR Transaction Date:Jun 29th 2015. Need asistance for delivering the order.

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Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2015

Gojavas Courier Customer Care's response Dear Shankar.Shukla2 , We read your concern and want to assist you with this.Request you to share the valid AWB with us so that we could assist you better and quicker.There be any other query you may write to us on [protected]@gojavas.com . warm regards, Team Gojavas