Provogue India — Online shopping

kunal mamnani

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I ordered this watch on 17th August 2015 by using coupon code given to me by ICICI Bank as a privileged customer, I got a mail from provogue on 2nd September 2015 that my order has been dispatched and I can track my order after 48 hours, since then 7 days have elapsed and I havent received my WATCH yet, when I am trying to track my order its showing "complete" this is simply ridiculous, I also called the courier company "GoJavas" but they are saying they have not received any such parcel with respective docket number. When I tried to contact the Provogue customer care number its coming not reachable, ...

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Provogue India customer support has been notified about the posted complaint.

Sep 09, 2015

Updated by kunal mamnani I ordered this watch by using coupon code given to me by ICICI Bank as a privileged customer, I got a mail from provogue that my order has been dispatched and I can track my order after 48 hours, since then 7 days have elapsed and I havent received my WATCH yet, when I am trying to track my order its showing "complete" this is simply ridiculous, I also called the courier company "GoJavas" but they are saying they have not received any such parcel with respective docket number. When I tried to contact the Provogue customer care number its coming not reachable, ...

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2w5sf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team