[Resolved] Provogue India — Order place one month back not received yet

mukeshdave

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Hi, i have place an order with provogue under icici bank scheme on 31st jule.2015, the order no. Is[protected]. Till date i have not received my ordered watch under the said order no. As per their policy i have also paid them advance rs.299/- with order. As per their login portal it is showing that order has been completer and send of delivery by javas courier under docket no. Mumpvgp518933, i have also check with them, but they were refusing that the said shipment is not with them for delivery. I have also tried to contact them on[protected]/30653160 many times & also send them couple of emails but their is no reply at all. Please advice what to do...To get the ordered watch or how to claim for refund from provogue. Thanks.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

My complaint has been resolved, thanks to all team and special to ICICI BANK staff for taking necessary action and resolving my issues. This is the right way to resolve the any kind of issues. thanks again.

Provogue India customer support has been notified about the posted complaint.

Related Provogue India reviews

View all 877 Provogue India Reviews

Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Dave,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vgcr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

mukeshdave

from Pune, Maharashtra

Dear ICICI Team,

Many thanks for your fastest revert on my query/complaints. I have sent an email as per advice by you from my personal email ID which is registered with my bank account. Now looking forward for your valuable feedback.
Thanking you again.
Regards,
Mukesh Dave

Raeez Syed

from Coimbatore, Tamil Nadu

Provogue India — Wrong product sent and no customer care response

I have ordered for SKU 103639-BK-022-F on 09/05/2015 (May 9 2015) but I received another one. Order no:[protected] The customer care email and phones are not working. I have ordered this watch through ICICI Bank offer.

anwarkhan12

from Mumbai, Maharashtra

Provogue — Order untraceable on delhivery website

Order no:[protected] Delhivery Awb no:[protected] Tracking provided by provogue for my order is untraceable on delhivery website... Delhivery says the tracking no. doesn't exists!

Shashank Shekhar Jaiswal

from Kharagpur, West Bengal

delivery

hello dear, this is my order no is[protected]. i did this order so much before and i did not got upto now and while i am tracking this order then it did not show any information.