[Resolved]  Provogue India — Provogue - ICICI offer watch not received. Order No:[protected]

Address:Pune, Maharashtra

I ordered a provogue watch under ICICI offer on July 7th 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is already delivered. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No: PROV337614 Merchant Order No:[protected] Tracking No: MUMPVGP481935 Order Amount:299.00 INR Transaction Date:July 7th 2015. Need asistance for delivering the order.
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Complaint marked as Resolved 
Provogue India customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2015
Gojavas Courier Customer Care's response
Dear SMoulik, We read your concern and investigated the same.Your order stands delivered on 15th of July, which is very well within the Estimated date of delivery - 17th of july. Hope this has been resolved , incase not you may write to us on [protected]@gojavas.com for further queries. regards, Team Gojavas
Complaint comments 

Comments

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2ohy8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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