Provogue India — provogue icici offer watch not received. order no: [[protected]] and #[[protected]]

Address:H.No: 2-20, Jakkepalli, Kusumanchi, Khammam, Telangana, 507159, 507159

I ordered provogue watch on 24 march 2019 and made the payment through icici net banking. I received an error message at the payment gateway that it was unsuccessful. So agin i have tried to order got the same result. Then i checked my mails and there was a mails from citrus pay that the both transactions was successful and my order no#[[protected]] and #[[protected]] since then i have been trying to check the status of my order on the online portal and it keeps on showing the status as "processing" since last 6 weeks. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! Very poor service.!!
Was this information helpful?
No (0)
Yes (0)
Provogue India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Provogue,

I Ordered ICICI Credit Card Offer ladies watch of this date 30/08/2019 but yesterday i had checked my order status then i shaw my order is out for delivery but i have not received any call mail from you also i can't login in provogue website why plz give me solutions why this happening
Order No[protected]

Watch is not working properly and back side cap is not closing. I request you to replace it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Provogue India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    877
    Pending
    0
    Resolved
    209
    Provogue India Phone
    +91 22 4045 4100
    Provogue India Address
    105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
    View all Provogue India contact information