[Resolved] Provogue India — While tracking my status it shows invalid awb no MUMPVGP639211 | |||
Sir I have ordered my watch order no[protected] on 11/12/2015 but i am not able to track my status online because my awb no MUMPVGP639211 is showing invalid. I am have already mail you about this at [protected]@provogue.com but till date no reply is there from your side and no one is taking calls also either busy or no one pick call. After that i contact with Gojavas for not tracking my status but they told me to contact your company. Please solve my problem and deliver watch as soon possible. Was this information helpful? | |||
Complaint marked as Resolved
Provogue India customer support has been notified about the posted complaint. Verified Support Dec 30, 2015 Provogue India Customer Care's response Dear Customer, Sorry for the delay and inconvenience caused to you. As there is update from courier service provider, we declare the shipment to be lost and will re-dispatch a new product today. Thank you for your patience and understating and for providing us with the opportunity to be of service to you. provogue Customer care Team | |||
 5 Comments | |||
Comments
Thanks Consumer Complaints its all possible because your site i got my watch within 10 days after i wrote my complaint on this desk..
Dear Customer, (darshan patadiya)
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3a8nt_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3a8nt_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
i did not get watch
i have purchased watch through online shopping ... i did not get it still i have ordered last week only kindly help me to get watch or money backCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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Thanks for writing in to us. We reviewed your concern and would like to inform you that in such cases where in one is unable to retrieve any information on tracker despite a tracking number provided, it means the order was placed successfully yet it wasn't transferred to the shipping partner(that's us). Until the order is not in our possession it would not reflect anything on the tracker. Request you to please get in touch with the seller regarding the same.
Regards,
Team Gojavas