Provogue — irctc provogue india fraud | |||
I'm a customer of irctc. I received a mail with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/ I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed. I clicked and was directed to another page http://www.irctc.provogue.com/irctc-offers. There were different offers and I selected my offer. I was redirected to provide all my personal details and pay rs.799.00 through bank debit/credit card or net banking. I paid using my sbi debit card. This is the confirmation from sbi online, which reads"thank you for using your sbi debit card xxxxxxxxx for a purchase worth rs799 Money was deducted from my account. I was advised prior to closing of the page that i will be getting an email confirmation of the order from provogue. I received order confirmation mail from provogue. [protected][protected][protected]-------- Hi Manisha, Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints and to check your order status Click Here or call us on[protected] between 10.00 AM to 6 PM (Monday to Friday). Except Public Holiday Your Order #[protected] (placed on June 10, 2018 12:35:41 PM IST) So here’s a quick reminder of what you ordered. Item Combo 4 Sku 104836-BK-022-F Qty 1 MRP Rs.7, 499.00 Payable Rs.799.00 Payment Method: Credit Cards/Visa/Master Card/Netbanking I paid the amount via my debit card. 28 days will be on 8th July and I'm not getting any order status and response from customer service even after sending multiple emails. After waiting for 20days, i checked my order status. Below details was showing on the page. Order Details ORDER NO [protected] NAME MANISHA STATUS PROCESSING AWB NUMBER [protected] LINK CLICK HERE TO TRACK ORDER Dear Manisha, Your Order no. [protected] will be delivered within 28 working days from order placed date (Order Placed on 10th June, 2018 ). [protected][protected][protected]------ When I clicked the link to track the order. There was nothing. Just showing - NO TRACKING DETAILS. WE'RE PREPARING YOUR ORDER. COURIER INFORMATION WILL BE UPDATED SOON. Till today 4th July 2018. It is showing this message. I am feeling fleeced!. Please verify the authenticity of this offer and revert, so that we could alert other gullible users Was this information helpful? | |||
Provogue India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
24%
Complaints
877
Pending
0
Resolved
209
+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
View all Provogue India contact information
Post your Comment