Provogue — No watch received

Address:Pune, Maharashtra

On 3/08/2015, We transferred an amount of Rs. 299 to Provogue to buy a watch. Despite their claim of despatching the watch on 22/08/2015 via Delhivery, there has been no dispatch whatsoever. Provogue has provided a fake tracking number as well as a fake order number as no such number is available with Delhivery. I request the strictest possible action against Provogue and also ICICI Bank for promoting the Provogue offer on their website.
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Provogue India customer support has been notified about the posted complaint.
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Dear Ms. Seth,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vg3h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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