[Resolved] Provogue — Order not received from provogue after made the netbanking. | |||
Hello, i have ordered a female provouge watch on 22nd of June with ordered id: Your Shipment #PROV310476 for Order #[protected] . i had made the payment of RS.299 throught netbanking. i have not received my order till now, almost 12 to13 days has gone. I have also tried to contact with gojavas courier team and they told me that they can not deliver the order at given pincode that was 302018. So Please i request you to proceed the order again with any other courier facility as soon as possible.Even i had tried to call their customer care numbers and none of them are connected Its your responsibility to place the order correctly or refund the money . Thanks Preeti Suyal Email id: p.[protected]@gmail.com Contact number: [protected] Was this information helpful? | |||
Complaint marked as Resolved
Provogue India customer support has been notified about the posted complaint. Verified Support Jul 17, 2015 Gojavas Courier Customer Care's response Dear P Suyal,
We read your concern and can definitely feel your resentment. Request you to please share your AWB with us so that we may assist you better.
warm regards,
Team Gojavas
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+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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I don't know what to do, Already lots of days has gone and still my issue is not resolved. I had a very bad first experience with Provouge. I request you to you guys please look at the matter as soon as possible, you don't even tried to resolve the issue. Do it fast.
Thanks
Preeti Suyal