[Resolved] Provogue — Ordered a Provogue watch but not yet delivered

alka9100

Address:

Dakshina Kannada, Karnataka

I ordered a provogue watch under ICICI offer on July 2nd 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is completed. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No: PROV328515 Merchant Order No:[protected] Tracking No: MUMPVGP468530 Order Amount:299.00 INR Transaction Date:July 2nd 2015 . Need asistance for delivering the order...

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Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2015

Gojavas Courier Customer Care's response Dear Alka9100, We reviewed your concern and found that the order was rejected/ refused to accept by you on 13th of july . This also has been several times attempted to be delivered to you.We are again initating for a final delivery attempt to you, our team shall get in touch soon.Regret any inconvenience caused in the process. There be any other query related to the case pls feel free to write us at [protected]@gojavas.com. warm regards, Team Gojavas