[Resolved]  Provogue — Received defective Watch

Address:Mysore, Karnataka

Hello Team, I ordered(ORDER NO:[protected] watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one .There is a glass crack on the edge of the watch . I am trying to call customer care from last 3 days and the call is not getting connected . Sent mail but they are also unanswered and no acknowledgement received. Can you please arrange a replacement asap Order NO :[protected] SKU : 103639-BK-022-F( Black Coloured Watch ) Thanks Pankaj Bhole [protected] Email : [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Provogue India customer support has been notified about the posted complaint.
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Dear Team,
This is to inform you that the Provogue watch, which I ordered is a defective piece.
I ordered one black coloured gents watch under discount scheme, through ICICI portal, worth Rs. 299.
Watch is not working. There is no movement in clock. Its detail are:-
Invoice No.: 6C[protected]
Order No.:[protected]
SKU Code: 103639-BK-022-F


From past many days I' am calling on warranty help no. given in the box and also I tried calling customer care ; but there is no reply and network always remain busy. Kindly look in this matter. It will be very kind on your part to take necessary action. Please acknowledge this complaint either via phone call or to my e-mail address, saved in your database.


Thanks & Regards,
Samhita Hiswankar
Hi,

I have received a defective watch & now no one is responding while calling at customare care number.
Please help to resolve.
No one responds after delivery of the product.

provogue ICICI offer watch not delivered

Hi Team, Order #[protected], showing still 'Processing' which was ordered on 28th October 2014. Please check the status and let me know . Thanks,

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