PTron — I'm complaining about your lack of response to your customers mail.

Address:Palred Retail Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

Approximately 17 days ago i sent a product for warranty claim under the the ticket no. #pr683200 from agra to palred pvt. Ltd., hyderabad (Ptron customer care center). It was delivered successfully to palred pvt. Ltd., hyderabad as informed to me by the courier service department. But there was no confirmation from the ptron customer care's end even after sending them e-mails twice for asking them to atleast respond to my mails. This is very disappointing given their reputation. I'm very unhappy with the ptron customer care service.
I'm providing my details below, please try to respond as soon as possible.
E-mail id - [protected]@gmail.com
Contact no.- [protected]
Was this information helpful?
No (0)
Yes (1)
PTron customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PTron
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    326
    Pending
    0
    Resolved
    13
    PTron Phone
    +91 40 6713 8888
    PTron Address
    Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all PTron contact information