PTron — pt10308 with ptron boom 2 4d earphones

Address:	411037
Website:	www.Latestone.com

Ptron — defective earphones
I had purchased the ptron 4d earphones from your site via instagram. The sound quality was good. After using it for 45 days, the right earphone started to tear and now it stopped working completely. There have not been any physical or water damage to the accessory. I need to get them repaired/exchanged asap. Whenever i try to approach ptron or latestone, they direct me to contact each other...