PTron — really bad company and after sales service and customer support. | |||||
I had ordered iphone charging wire. Later it spotted working within warranty period. I had no contact place as i had ordered from tata cliq and they were not responsible for after sales. The numbers they gave were invalid. Later i placed a complaint on facebook and ptron chat page. I got a msg saying that i have to courier the product to delhi from mumbai, which i have to say the courier fees. Well i did it. They sent me a new wire after weeks of waiting. Bad part is they sent android wire!!! How can the company be so stupid. I again had no place to contact and again messaged on fb. This time they got the wire collected from my place free of cost.. After weeks of waiting for my iphone wire... Again they send android wire!!! I am really wasting my energy and time behind ptron.. Really bad company and after sales service and customer support. Was this information helpful? | |||||
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customer support has been notified about the posted complaint. | |||||
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+91 40 6713 8888
Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
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It's been 3-4 weeks but they didn't respond,
There customer number is also off.