Pune Cake Shop Complaints & Reviews

dont even think og ordering a cake form this place. Order your cake the previous day and be sure that cake will not reach before next evening. They charge extra for delivering the cake before 2pm. What kind of consumer service is this? Every other service can deliver cakes the next day before 2pm without charging extra and they want extra money.

Its a perfect business of fooling customers and making money.

Lack of professionalism: They provide online chat service to hear their customers. But, they dont have decency of talking to theri customers. Even customer's polite requests are shot down and chat is abruptly ended.

Call them up and they want to sell their priority delivery service and are not bothered about what customer wants or requests. Their attitude needs a huge makeover.

Dont order form them under any condition.

Hi,

I ordered for the cake to be delivered on 20 March 2009. For midnight delivery, shop charged another 399/- INR by promising that they will refund complete money if fail to deliver. 21st March 2009 we called up the shop with order number, they replied that cake been destroyed at time of delivery so couldn't deliver the cake as promised and the person who responded to the call also confirmed that my payment will get riveted to my bank a/c which I used for shop with in 24 hours.
I did mail followups all these days but not sure if anybody reading those mails I get 0 replies.
Now from past two days when I try contacting the number presented on their home page, I am getting a " not reachable" message.
This is giving really negative impression on online stores from India. I will appreciate if anybody will take charge of this to stop this kind of false online shops. Here is the link for online shop http://www.punecakeshop.com


Thanks,
Jaya