Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Complaint against PNB housing finance relationship manager

nareshkg85

from Basi, Punjab

Address:

Chandigarh, Chandigarh, 160022

Dear sir
We naresh kumar gautam and amrita husband and wife, home loan account no. houchd[protected]. at the time of disbursement i received rs 3993000.00/ and rs 147785.00/ paid to bharti axa life insurance directly by bank. as loan is equally beard by both o[censored]s but when we received insurance bond (which is received after four month of commencement of policy) we were shocked to know that only one personal life that is naresh kumar gautam is insured in the bond and no body either bank nor bharti axa bother to send me the bond.
When we called my relationship manager mr. rahul goel he said (ki ek hi person ki insurance hoti hai) if you need to insure your wife also you need to pay same primium more. sir now on complaining with irda insurance company reimburse rs. 146487.96/. but i was in mental trauma for seven month due to bank relationship manager. sir i feel cheated by bank, and insurance company collectively kindly do needful
Thanking you
Naresh gautam
[protected]

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Aug 4, 2016

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing

Verified Support

Dec 12, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing