[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Fees refund hou/gur/0516/286172 | |||
Team pnbhfl, I had applied for housing loan in pnbhfl, gurgaon on (sco no. 391, sector - 29, urban estatenear iffco chowk metro station, gurgaon-122001) and submitted all home loan required documents. i got a reference number from pnb is no. hou/gur/0516/286172. Seeing my documents, mr. harish sharma (relationship officer) and told me that they will sanction rs. 21 lac, believing on them i had given two hdfc bank cheque (bearing no. 0000030, 31) of rs. 3435 and 3000. On 18 may 2016, i received one mail that state your loan application has approved. and both check as been processed by pnbhfl & deposited (on 21/05/2016, 25/05/2016) without sanctioning the loan & without my permission. After few day, i got another call from pnb that pnbhousing declining sanction of loan on your property. but i did not receive any mail clarification of declining in written. I call many time to relationship manager (amardeep singh mobile no: [protected]) to update the status and return my money. i refused by saying that you have to approach customer care take the refund from them. So i request you to please return my processing fee amount to my account. Was this information helpful? | |||
Jan 12, 2017 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam, This is with reference to your query. We understand that our official has spoken to you in this regard. Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any. Team PNB Housing | |||
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We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.
Regards,
Team PNB Housing