[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — high insurance premium added with sanction letter

My loan reference details: Ref/Hou/ban/0118/480637. . I have applied for home loan at PNBHEL in bangalore btm branch. in sanction letter i see very high amount towards insurance premium i. e 1, 67000.after having discussion with manger they revised it as 100000, which we never opted. while applying loan executive told us insurance is not compulsory and took 5900 as a processing fees. now they are forcing us to take 100000 insurance otherwise we can see for other bank. this it self shows that PNBHEL can loose customer just because of insurance. this is the case of cheating with customer. As per the RBI insurance act law no bank can force customer for insurance policies. I will not be able to take insurance policy mentioned in sanction letter. This is very ridiculous and take immediate action. Hope this will consider with top priority.
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Mar 5, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Feb 02, 2018
Updated by satish1977
what is the update on above complaint?
Verified Support
Feb 02, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
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