[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — Home Loan ROI not reduced

Address:Pune, Maharashtra, 411015

I have taken home loan from PNB housing at 9.55% ROI, however current rate they are offering to new customers is 8.55%, they are telling me to pay a fees of Rs 8000 approx to reduce my ROI even though loan ROI is floating, after sending them lot of email no action has been taken yet. My loan account number is HOU/PUN/0216/266442. Can you tell me what can be done?
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Jun 15, 2017
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/Madam,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing
May 15, 2017
Sumatha's response
Wrongly process home loan.need refund
May 23, 2017
Sumatha's response
Manager needed lunar and executive veerabadran login our application till not responding our home loan status not yet come. I need processing fees immediately
May 23, 2017
Sumatha's response
Till I was compliant many times but no responsible...you guys don't trained...simply said your application has rejected..i going another bank I need processing fees refund
May 23, 2017
Sumatha's response
I need processing fees immediately given why they are processing without our knowledge 2 months hold our application after applied.let me know reason everything they knowour profile builder profile
Verified Support
Aug 21, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir/Madam,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing
Complaint comments 

Comments

Dear sir,
i am mehul maniya from surat i haved appliead home loan fine in your pnbhf but your office staff no give me possitive reply so plz i hope you take a hard action of my quiry
your faithful
mehul maniya
[protected]
I need refund our processing fees.wrongly process
Sir I was applied home loan to One kottivakkam branch. They know before our application has builder profile without our knowledge processing fees has deposited your bank but now said reject reg above reason. I need processing fees amt Rs.5750 immediately. Your Manager name narendera lunar and veerabadran sales executive.
Your exe home on my application for 2 months after they were applied. Under processing said but now they told builder profile so rejected. Before they knew builder profile why they login.i need processing fee refund immediately...

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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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