Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — interest rate conversion in hl

Ajay3450

from Dehra Dun, Uttarakhand

Address:

Agra, Uttar Pradesh

Sir,
I have a loan which is currently fixed @9.50%. While the rbi slashed the rate and we customer are not getting any benefit of it.
I had raised a service request in march2017for decrease in roi. You offered @8.80%that was minimum roi in your institution. After that when we ask for balance tr. You are charged 2%of o/s balance. I regularly communicate about my int rate but not satisfied.
Now as per your last email dt24/10/17
You offered @9.0% which was much lower your last and also current ongoing int @8.50%. This is not good for customer services.
So make solution
Details as follows
Pnbhfl branch agra
A/c no. Hou/agr/0516/290464
Contact no.[protected]
Mail id [protected]@rediffmail.com

Regards
Ajay mittal

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Dec 3, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing