[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — mistakes done by pnb, hfl, janak puri branch regarding home loan - pre demand of interest and emi

I have applied for housing loan of rs. 40 lakhs. My loan application no hou/jan/1117/449485 dated 9.11.2017 was approved confirmed via my mail [protected]@gmail.com. Another mail dated 20.11.2017 was also received from pnbhfl that sanction letter will be mailed on my mailing address. But i have not received any sanction letter till 10.1.2018.
The processing fee mentioned in my application was rs. 8260/-. I have paid rs. 3540/- on 15.11.17 of it via cheque. Rs. 4130/- is paid as legal fee on 23.11.17 via cheque. I approached the bank on 10.1.18 for sanction order.in between that period bank charged rs. 18, 260 as interest after 10 december 2017. Which after many negotiations with mr. Rohit, jr. Branch manager, in pnb, hfl return it via to my account. Again, on 11.1.18, bank charged ist emi of 34, 355/- from my account.. Dealing hands ms. Shweta and mr. Manoj, mr. Hemand does not gave responses, only told it will be done. They sometimes do not attend my call. Mobile no. Mentioned in my sanction order was also wrong which was also informed to them at the same time. But nothing has been done till yet

I made the registary on 15.1.18. Till now nothing has been done by bank, regarding repaying my emi. Again, i am doubting when 10.2.18 will come, bank again demand another emi.

How such stupid mistakes are done by your staff. When will they amend the mistakes or will harras the customers