[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Reg: Mortgage -REF/NHL/COI/0117/347380 | |||||
Dear sir I am Eswaran from coimbatore tamilnadu state. i have applied for a mortgage loan from your bank.As per the criteria i have given all documents to your employee for mortgage loan on 20 jan2017 and i have received a confirmation massage from yourside on 24 jan 2017.for that mortgage loan i have paid 11500 as processing fee in advance.here the think is i Have been waiting more than a months almost 52 days waiting for a Status of my loan. I really fed up these kind of service provider or banker ever seen in my life. I tried of following your people and last moment taken a decision to withdraw my loan application. Still now i didn't received any information about my loan status.please arrange the refund of my processing fee which i paid on jan month and kindly arrange the documents which i gave you on the same month. This is kind of service is really unfair to all customers. Kindly do the needful as earlier as possible Thanks Eswaran.k [protected] Dear sir As per your criteria 3 days of TAT time is over Still now i did not received any reply or solution yourside.already i have been waiting more than a month almost 52 days for just loan status. kinldy resolve the issue as earlier as possible.if i am not getting any solution in this.i will escalate into next level. You people holding Customer money and there is no proper reply and any solution from your bank.this is last reminder i need proper remedy otherwise i will esclate in to next5 level.kindly refund my processing amount i will move to apply in some other bank. Thanks Eswaran.k [protected] eswar.[protected]@gmail.com ▶ Show quoted text Was this information helpful? | |||||
May 5, 2017 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing Verified Support Aug 21, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, This is with reference to your query. We understand that our official has spoken to you in this regard. Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any. Team PNB Housing | |||||
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