Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — requesting for pre-closure letter

[email protected]

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600041

Hi Team PNB

I had taken Mortgage loan from PNB. I wanted to close my loan and requested for pre-closure letter but I been informed to pay Rs 590 upfront for the letter and waiting period is 10 days to receive the pre closure letter but other bank issue pre-closure letter on request the same day. I don't have time to wait for 10 days, wherein I am expecting my visa anytime...beforehand I am closing all my loans and other commitments but could not get the support from PNB. Kindly do the needful on this or any suggestion would be much appreciated.

Regards
Raj / [protected]@gmail.com

Note - The worst part is, PNB is charging and collecting money from customer for each and every request within PNB and moreover for the information related to my account. Wondering to know the level of customer beneficial services that PNB is offering to it's customers other than Loan amount + Insurance + Service Charges + Surveyor charges + documents charges...etc..

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Mar 1, 2018

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing

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Comments

balajividya

from Ponnani, Kerala

The PNBHF chennai branch lost my original sale deed documents in there locker. Very very worst service and after 1 one year six months i got my non traceable certificate from bank.I faced lot of problems mentally and physical lot of pain.