Punjab National Bank [PNB] — ATM issue for money debited but not dispensed

J R Pharmaceuticals

Address:

Dhaniakhali, Hooghly, Ananta Narayan Mukherjee W.B. 712302

To,
The Manager,
Punjab National Bank.
Dhaniakhali, Hooghly, W.B., 712302, Branch,

Dear sir,
I have an account in your branch (Name:- Dhaniakhali), with account number[protected]United Bank of India Formerly). I have a debit card - [protected] for the same account.
On 03.04.2021, I visited the PNB ATM below the Dhaniakhali branch. I wanted to withdraw Rs. 20000.00/- (Twenty thousands only) but the money did not get dispensed from the ATM. But transaction slip shows '' Cash Withdrawl Successfull''. This incident happened at 11:37A.M. on 03.04.2021.
Sir, hence I request you to arrange credit of the Rs. 20000.00/- (Twenty thousands only) to my account which got debited during this false transaction.

Date:- 04.04.2021 Yours Sincerely
Place:- Dhaniakhali, Hooghly, Ananta Narayan Mukherjee
W.B. 712302

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Apr 04, 2021

Updated by J R Pharmaceuticals To,
The Manager,
Punjab National Bank.
Dhaniakhali, Hooghly, W.B., 712302, Branch,

Dear sir,
I have an account in your branch (Name:- Dhaniakhali), with account number[protected]United Bank of India Formerly). I have a debit card - [protected] for the same account.
On 03.04.2021, I visited the PNB ATM below the Dhaniakhali branch. I wanted to withdraw Rs. 20000.00/- (Twenty thousands only) but the money did not get dispensed from the ATM. But transaction slip shows '' Cash Withdrawl Successfull''. This incident happened at 11:37A.M. on 03.04.2021.
Sir, hence I request you to arrange credit of the Rs. 20000.00/- (Twenty thousands only) to my account which got debited during this false transaction.

Date:- 04.04.2021 Yours Sincerely
Place:- Dhaniakhali, Hooghly, Ananta Narayan Mukherjee
W.B. 712302