Punjab National Bank [PNB] — Refund not Credited in my account

Hardeepkhangura

from Bengaluru, Karnataka

Address:	New Delhi, Delhi
Website:	www.pnbindia.in

Hi

Company-Punjab national bank
Customer name- Sukhdeep Kaur
Date of incident- 6th Dec. 2016
Attachment- Bank Statement
Complaint No. First- M[protected]
Complaint No. Second- M[protected]

I have booked flight from BLR to CHD and CHD to BLR on 6th Dec.2016. It was round trip and 2 time payment deducted by my wife's account. One time was failure and second time was successful. i had called to bank about this issue and bank was registered my complaint. Complaint no was M[protected] and give me 45 days period to response. After 45 days i called to bank again and this time told me that no any payment deducted by us. i said check my bank statement and they checked. After that they told me the issue is clear from our side so no any payment deducted by bank. They gave me again 45 days period with second time complaint no that was M[protected].

I have called to travel company (makemytrip) and they also ignore it.My booking Id was NF[protected] and payment CC avenue Reference Number was[protected]. email id is [protected]@gmail.com.

I am very frustrate from these type of companies and online baking. Our PM said go online, purchase online, go cashless etc but i think there are too much frustrating, Time wasting and mind stressing. I will never purchase anything online.

Please solve my issue. i will be wait your response.
Thanks

+1 photos

Was this information helpful?

No (0)

Yes (2)

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 03, 2017

Updated by Hardeepkhangura No any reply by Punjab National Bank [PNB]

Feb 07, 2017

Updated by Hardeepkhangura Punjab National Bank [PNB] is sleeping...NO ANSWER...NO REPLY...WHY?

Mar 14, 2017

Updated by Hardeepkhangura Hi

Company-Punjab national bank
Customer name- Sukhdeep Kaur
Date of incident- 6th Dec. 2016
Attachment- Bank Statement
Complaint No. First- M[protected]
Complaint No. Second- M[protected]

I have booked flight from BLR to CHD and CHD to BLR on 6th Dec.2016. It was round trip and 2 time payment deducted by my wife's account. One time was failure and second time was successful. i had called to bank about this issue and bank was registered my complaint. Complaint no was M[protected] and give me 45 days period to response. After 45 days i called to bank again and this time told me that no any payment deducted by us. i said check my bank statement and they checked. After that they told me the issue is clear from our side so no any payment deducted by bank. They gave me again 45 days period with second time complaint no that was M[protected].

I have called to travel company (makemytrip) and they also ignore it.My booking Id was NF[protected] and payment CC avenue Reference Number was[protected]. email id is [protected]@gmail.com.

I am very frustrate from these type of companies and online baking. Our PM said go online, purchase online, go cashless etc but i think there are too much frustrating, Time wasting and mind stressing. I will never purchase anything online.

Please solve my issue. i will be wait your response.
Thanks

Refund not Credited in my account
Send you again this matter because my issue had not been solved.