Punjab National Bank [PNB] — refund not credited into my pnb account yet

Address:403406
Website:amazon.in

My refund of 10599 is still not credited into my pnb account. I had cancelled order of luminous inverter on 2/06/18. The order was placed using mastercard debit card. i called customer care several times but there is no response from their side. I request the team to kindly process my refund as soon as possible. I had put two orders out of which thew one which was done using pnb mastercard is not refunded but the other is done.
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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