Punjab National Bank [PNB] — Undue harassment for crediting amount

Address:	Kangra, Himachal Pradesh, 176061
Website:	www.consumercomplaints.in

Refunds to my pnb. Saving account [protected] were processed by snapdeal and freecharge on 27/11/2016 and 30/11/2016 with refund reference numbers n[protected] and[protected] for rs 465 and 985 respectively but the amounts to both the transactions are not reflected in my bank statement. When i contacted the related firms for refund they asked me to contact the bank through refund reference number for the transactions but the pnb maranda asked me to contact the customer care and when i did the same customer care executive again asked me to contact the related pnb branch. So, kindly get the refund reference numbers n[protected] and[protected] of snapdeal and freecharge executed for crediting the amount thereof in my account number [protected] at the earliest.