Punjab State Power Corporation [PSPCL] — non receipt of payment acknowledgement

G.S. Thapar

from Ludhiana, Punjab

Address:

144001

I am consumer of punjab state power corporation, at jalandhar, under their model town sub division, with contract a/c no. [protected] in the name of gurbachan singh. A bill no. 1837817k[protected] dated 10.11.20`7 for rs. 2670/- for electricity consumption was due for payment by 20th nov, 2017.

I made payment of the bill amounting to rs. 2670/- online through state bank of india net banking, yesterday, transaction ref. Jsb[protected]igacjfcar2 dated 13.11.2017. The amount has been duly debited to my account with the bank.

Online receipt for the payment made by me online through net banking has not been made available so far which used to be invariably promptly in my past on completion of the process of online payments. Moreover, on checking, i find that the bill is shown as unpaid and due for payment in the site of punjab state power corporation.

G. S. Thapar.

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Nov 15, 2017

Updated by G.S. Thapar Contrary to my complaint for not receiving acknowledgment for the online payment made through net banking, I have again been reminded by the Punjab State Power Corporation to pay the bill. Please request the concerned office to reconcile the payment and send the requisite receipt. G. S. Thapar

Nov 15, 2017

Updated by G.S. Thapar Punjab State Power Corporation [PSPCL] — non receipt of payment acknowledgemen

I am consumer of punjab state power corporation, at jalandhar, under their model town sub division, with contract a/c no. [protected] in the name of gurbachan singh. A bill no. 1837817k[protected] dated 10.11.20`7 for rs. 2670/- for electricity consumption was due for payment by 20th nov, 2017.

I made payment of the bill amounting to rs. 2670/- online through state bank of india net banking, yesterday, transaction ref. Jsb[protected]igacjfcar2 dated 13.11.2017. The amount has been duly debited to my account with the bank.

Online receipt for the payment made by me online through net banking has not been made available so far which used to be invariably promptly in my past on completion of the process of online payments. Moreover, on checking, i find that the bill is shown as unpaid and due for payment in the site of punjab state power corporation.

G. S. Thapar.

Updated by G.S. Thapar, Nov 15, 2017
Contrary to my complaint for not receiving acknowledgment for the online payment made through net banking, I have again been reminded by the Punjab State Power Corporation to pay the bill. Please request the concerned office to reconcile the payment and send the requisite receipt. G. S. Thapar

Nov 17, 2017

Updated by G.S. Thapar the amount has since been refunded after and amount credited to my bank account after two days. Since I have paid the bill and received the acknowledgement, the complaint stands resolved. Thanks. G. S. THAPAR