Pure IT — Pure it worst product

Address:

411042

Hi,

I had purchase pure it on 02/06/2016 and installed on 03/06/2016. After installed water is not coming and complaint against complaint no c[protected] on 03/06/2016. Your technical person visited and replace the round carbon from the new product and replace with another one which is not as the same size which he replaced. Now again the same problem arises.
I need a proper explanation that why your executive replace the part with some other size and why the new product getting such bad experience.
Request you to please replace the product with new one or else i have escalate to mr srikant b.

If the problem is not rectified as earliest i have to lodge a complaint in consumer forum.
And
Pleaseeeeeeeeee update your software showing below error from morning.


Awaiting for your reply.

Mob [protected]


Dear service provider,

As i am complaining from last 1 month regarding the below issue which is still not rectified.
All the time your technical changing the black carbon part & after two or three days same problem arises.
On 21th of july 2016 have lodge complaint again the same issue. On 23th your our worst technical person visited and again he is changing the black part of the product. Same time i had ask him to replace the new part as i am suffering from last month and i ask him to speak with our senior officer for new one.
Today your worst technical person mr. Vicky (Mobile no – [protected]) calling me on sunday and giving me threatening calls that he can’t able to put new part and said (Kya karna hai karlo or kisko call karna karle). Now i need explanation from the hul why am i purchase this from u.

Need your reply on the same on priority or else i have to lodge fir complain against the hul person.

Regards,
Vasim shaikh.
[protected].