Pure It Water Purifier — freaking cheaters

Address:

Pune, Maharashtra

Apparently in the world of consumer durables, this company tops the list of cheaters. The product is ok. Spares...oh my god, the service person replaced the filter element and yet managed to break an internal component himself resulting leakage. The worst thing is that the company does not acknowledge that the failure is on the design and poor material (engineer myself and have reasonable subject knowledge) I am being told that the company has discontinued the model which I have (actually got the filter last year) and now the price for a simple 30 gram polypropylene component worth rs 5 is suddenly rs 1700. I can throw out the entire unit and never trust these cheaters. Dont buy pure it filters. The guys are cheaters.