Pureit / Hindustan Unilever — Adapter stops working after 3 months

Address:Mohali, Punjab, 140301

Hi,

This is regarding HUL PUREIT Marvella RO SLIM water purifier which i have bought on 1-sep-2014 and all things went fine and
suddently in the month of Jan-feb my water filter stops working.when i contacted Pureit customer care, they sent one executive
and he confirmed that Water purifier Adapter is not working and you need to replace it and you will not to pay 1750 for the same
and that i did.Again today the same thing happen and adapter stops working.
Within a short period of 2-3 months if adapter stops working then definetly it means that HUL is providing duplicate adapter
which is faulty.Original adapter works for more than 2 and half year and the new adapter stops working within 2-3 months again
.why are you cheating customer????Now again today i am facing same issue and if this will continue, i don;t have much
money to pay 2000 every 2-3 months for adapter.It's better to remove HUL water purifier.
I will never recommend anyone to buy HUL water purifier and also will put it online complain.

Thanks
Nishant Ranjan
+91-[protected]
Was this information helpful?
No (0)
Yes (1)
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1721
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information