Pureit / Hindustan Unilever — Advanced pureit 23 litres/ very poor service

Address:New Delhi, Delhi, 110054

I have made a complaint for the leakage on 17.06.2016 eveninh and the executive said that the technician will visit max upto 18.05.2016 evening and will call you before coming for a visit. I requested executive to send the technician in the morninh itself as it will create problem for us to drink water, so on my request he given a remark for the early visit. On 18.06.2016 around 17:30 p.m., I again called up customer care to complaint that no one has come up yet ans have not received any call yet then the executive said that we have putted your complaint in follow up and as we provide our service till 8 p.m. so the technician will surely come today itself and wait till 8 p.m.
NO TECHNICIAN HAS COME UP ON 18.06.2016 AND EVEN HAS NOT RECEIVED ANY CALL FROM ANYONE. EVEN AFTER REQUESTING THE EXECUTIVE TO SEND THE TECHNICIAN EARLY ON 18.06.2016, THE IRONY IS NO TECHNICIAN HAS COME UP ON 18.06.2016. THIS WAS MY FIRST REQUEST FOR SERVICE FROM WHICH I AM NOT SATISFIED AT ALL.
Was this information helpful?
No (0)
Yes (0)
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1721
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information