[Resolved] Pureit / Hindustan Unilever — AMC for HUL Pureit Copper + RO + UV + MF not available with Pureit and same not informed at time of purchase
Trusting the brand Pureit (HUL) I took Pureit Water Purifier Cooper+ Mineral + RO + UV +MF on 20-June-20 and to continue the trust would like to get an AMC as One year from purchase is about to get over.
From sources (Online, Customer Care executives etc) of yours it was informed no AMC options are provided for this product which is like duping customers of there hard earned money. Will have to pay for expensive parts.
All this is not informed at the time of purchase or any where on the box or booklets.
So if you are hoping to buy the product thinking you will take an AMC after warranty expires as to reduce the burden of expensive parts for such devices, the same is still not available with HUL Pureit
I also mailed regarding the above concerns but there is no psitive response from HUL Pureit.
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Aug 6, 2021Complaint marked as Resolved
Jun 21, 2021
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Jun 25, 2021PureIT / Hindustan Unilever Customer Care's response Dear writetosumt
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
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