[Resolved]  Pureit / Hindustan Unilever — co[protected] created: complaint - no resolution till now by the dealer

Dear team pureit,

It’s unfortunate that neither did i receive a call or an email from your end and we still haven’t got a solution.

We are paying money to purchase mineral water.

I am sure this is not the kind of service experience you like your customer to have.

Kindly resolve our issue. We just got gkk changed. The dealer says he was a new guy who came to change it. So why was he sent if he was not trained enough??
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Oct 13, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Atsgn,

We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you.

Regards,
Team Pureit
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