[Resolved] Pureit / Hindustan Unilever — Delivered Damaged water filter | |||
We reported a complaint against a damaged product we received. The main water holder is broken on one corner. We called the next morning and got no fruitful response. We have a very serious kidney patient at home and at night we were told about the lack of filter with the company. We have been buying bottled water for the last 3 days and the entire process has been shocking and highly dissatisfying. Please look into this matter ASAP as we refuse to use a damaged new product. It is still unused. Was this information helpful? | |||
Aug 25, 2017 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 PureIT / Hindustan Unilever Customer Care's response Dear Sir/ Madam, We express regret for the inconvenience . We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed. Regards Pureit Team | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Post your Comment