[Resolved]  Pureit / Hindustan Unilever — destroyed my purifier after installing new gkk

Address:Panathur, 560103

They installed a new gkk and charged rs. 3000 for the same. After installation, the water stopped coming, the technician told to pay rs. 3000 more for the new motor or extended warranty. So ideally for rs. 7000 new purifier, they are asking for pay rs. 6000 to make sure we get water to drink. Seems like a fraud or cheating, as before gkk installation everything was perfectly fine. Seems technician have made some change to grab extra 3000
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Jan 17, 2020
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Joy Jackson We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Jeshna,
Team Pureit
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