Pureit / Hindustan Unilever — Facing dyshidrotic eczema (pompholyx) , severe skin reaction after using surf excel

Address:sector 38A , House number 174 Chandigarh 160036

I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your products, Surf Excel. As a loyal customer, I have always trusted your brand for its quality and reliability. However, my recent encounter has left me severely distressed and in need o[censored]rgent action.
Upon using Surf Excel, I experienced a severe skin reaction known as pompholyx, resulting in the formation of painful blisters on my hands. This distressing condition has not only caused me immense physical discomfort but has also significantly impacted my ability to carry out everyday tasks, including my work responsibilities.
In order to alleviate the symptoms, I have resorted to multiple steroid treatments and medications prescribed by medical professionals. Despite these efforts, the condition persists, hindering my daily life and causing undue stress and inconvenience.
As a responsible consumer, I feel compelled to bring this matter to your attention not only for my own well-being but also for the safety and well-being of others who may be at risk of similar adverse reactions. It is evident that there may be an ingredient or component in your product formulation that is triggering such severe allergic reactions in consumers like myself.
Therefore, I strongly urge your company to conduct a thorough investigation into the formulation of Surf Excel and identify any potential allergens or irritants that may be contributing to such adverse effects. Additionally, I implore you to take immediate corrective action to rectify this issue and ensure the safety of your consumers.
Furthermore, I urge your company to provide clear and comprehensive labeling on all products, including any potential allergens or irritants, to enable consumers to make informed choices and prevent such incidents from occurring in the future.
In conclusion, I sincerely hope that you will take my complaint seriously and initiate prompt measures to address this matter. As a valued customer, I trust that you will prioritize consumer safety and uphold the integrity of your brand.
I appreciate your attention to this urgent matter and look forward to a swift and satisfactory resolution.
+3 photos
Was this information helpful?
No (0)
Yes (0)
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information