[Resolved]  Pureit / Hindustan Unilever — faulty circuit board pcb in pureit ro +mf

Address:New Delhi, Delhi, 110018
Website:Pureit.com

I bought pureit RO + MF in june 2016 at rs.9000/-.+ Insatallation charges

On 14 feb 2017, i ordered for gkk1 as alerted by pureit system, for rs. 2150/-

Technician from pureit visited on 14th feb 2017 and installed gkk1 and i found that filter is not dispensing water and advised PCB need to be replaced. When I asked why it is not working said this happens. If product quality is that bad then they should not sell it.

When i complained to pureit helpline they said that there is problem with circuit board and it needs to be replaced which costs around rs. 1650/-.

Even before completion of 1.5 year, if circuit board needs to be replaced what is the value and quality provided by pureit?

It was working very well one day before technician visited.

Pureit is even worse than chinese counterfiet products. It's better to buy some other local product.

I am ready to pay for Gkk 1 but PCB should be replaced by company.
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Mar 22, 2018
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Feb 17, 2018
Updated by Prince Kamal
Not resolved yet?
Verified Support
Feb 19, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Prince Kamal,

Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
Feb 20, 2018
Updated by Prince Kamal
[protected]... kindly update and resolve it asap
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