Pureit / Hindustan Unilever — filter changed within 9 months

Address:

New Delhi, Delhi, 110076

I purchased a water purifier from pureit n november 2017.in the first 6 months the candle had to be changed and now the filter has been changed. This is absolutely ridiculous. It's not even been a year and the internal filter had to be changed and i had to pay 2500 for the same. The representative who came did not even give back the faulty filter to us. The filter costed me 11k and it's not even a year and i paid 2500 more what kind of products are they selling that don't even last 9 months and the guarantee given is just 9 months for the filter. Even a sub standard company would give a guarantee of a year for it's part. These guys are putting faulty parts in their products and making fool of customers. It is better to buy products from a local company rather than spending such high amount and then getting it rectified. Hindustan unilever is such a big name but they are worse than a d grade company. It's better to buy from a local manufactured shop. I will be taking further action against thr representative who took the faulty part. I am sure they will repair and use it in one of the new ones and make fool of some other customer as well. These guys are cheaters and frauds.

Diptatonu biswas
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