[Resolved]  Pureit / Hindustan Unilever — hindustan unilever faulty circuit board in pureit marvella uv + ro

Address:

411060

Complaint no c[protected]
I bought pure-it marvella uv + ro in april 2016 at rs.16000/-.
It has an advanced alert system which will notify filter change 15 days before completion
On 7th feb 2018, i ordered for gkk2 as alerted by pureit system, for rs. 3750/-
Technician from pureit visited on 9th feb 2018 and installed gkk2.
After one day, i found that filter is not dispensing water and all three indicators are red i. E. Alerting to change sediment filter, gkk1, gkk2.
When i complained to pure it helpline & technician visited for service he told that there is problem with circuit board and it needs to be replaced which costs around rs. 3250/-.

Even before completion of 2 years, if circuit board needs to be replaced what is the value and quality provided by pureit? And i have noticed that the same part is getting damaged only after changing gkk2 for many devices in my circle. How can i trust?

Pureit is even worse than chinese counterfeit products.