Pureit / Hindustan Unilever — HUL PureIT Filter Stops Working every month.

Pureit / Hindustan Unilever — HUL PureIT Filter Stops Working every month.

P pappubhaiya agrawal from Ahmedabad, Gujarat Mar 29, 2022

I have purchased HUL Pure IT Filter on the date 7th Jun 2021 and since then I have been getting issues with Filter and have registered more than 8 Complaints on monthly basis with HUL, below are the Complaint Numbers registered. The problem is : Filter suddenly stops working and every single time, the same technician visits and resets the filter however there is no permanent solution. I have 2 kids in my home and had to be with Un-Filtered water for those days and this could cause a health hazard. If the problem is with the Filter then HUL should replace it as it's still under Warranty. Complaint Details : CO[protected] CO[protected] CO[protected] CO[protected] CO[protected] CO[protected] CO[protected] Could you please help as I am really Frustrated with the Kind of Service from HUL? Was this information helpful? No (0) Yes (1)
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
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PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Mar 31, 2022

Verified Support

Dear pappubhaiya agrawal,
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Jeshna,
Team Pureit