[Resolved]  Pureit / Hindustan Unilever — marvella ro amc

Never ever buy pureit, there after sale service is worst. There service providers are pathetic and company has no control over them. Don't even think of pureit, the experience is full of harrassments and nightmares.

If you have taken amc then forgot that service will be delivered. The services is only to onroll new amc and then no service will be provided, infact that is when the harrassments will start like multiple calls, different person everytime with same question, etc

Stay away from this company and its product
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Mar 23, 2018
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Sir/Mam,

Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
Verified Support
Feb 20, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Sir/Mam,

We have escalated your complaint with our team and it will be resolved shortly.

Regards,
Team Pureit
Feb 21, 2018
Updated by amess83
Let's see because your customer support service was of no help even when that rude service provider was on line in the tele call. Your service providers only work if the AMC was take from them and as per them my AMC was transfered to them so they have no interest as they have not got money from me.

Why do you have such service providers? You should have quality audits and remove non customer centric service providers from your system. PureIt after sale service has always been a pain.
Complaint comments 

Comments

We brought close up toothpaste buy 3 and get 1 free based on the offer .The product is substandard or leaving a bad taste in the mouth and the product is not oozing out.
Infact i am a regular user of the product ... I had to rinse my mouth with mouth wash because of the bad taste.

Product is seriously substandard and not up to the quality
Let's see because your customer support service was of no help even when that rude service provider was on line in the tele call. Your service providers only work if the AMC was take from them and as per them my AMC was transfered to them so they have no interest as they have not got money from me.

Why do you have such service providers? You should have quality audits and remove non customer centric service providers from your system. PureIt after sale service has always been a pain.

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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