[Resolved]  Pureit / Hindustan Unilever — marvella ro - circuit board faulty

As stated by many on this forum, I am also facing the same problem where Circuit Board is not functioning and it appears the problem starts only after replacing germkit. The charges taken are so high that one feel to throw the purifier and buy a new one. Very very poor after sales service and the spare-parts prices.

On top of this, the technicians are not having full knowledge of device. in my case, first i was told PCB cost is 5500 which he was not sure and told me that he will confirm. The next day I called to check and the technician said its 1400 and again later after few hours he called and told there's 1 more board(adapter I assume) which is 1800 so total 3200 and on top of that he says pump has to be changed as well which is 2500 so total 5700.. when i asked him why pump, he is like we will check if its working then no need? what??? so that mean if I haven't asked him, he would have just fooled me by replacing the pump as well. Now I suspect about the adapter as well.

Looks like these big companies are here only to loot in name of after sale service.

Better we opt for non-branded cheap product so that we are sure there will be no service and once the product doesn't work we are at peace by just buying new rather than explaining/arguing with these so called professional companies.

I compared spare parts prices of pureit with some local aqua-grand and almost every spare is double the price of pureit.