Pureit / Hindustan Unilever — mis selling and cheating

Address:

400061

This is to highlight the matter that i was mis-sold this product by your dealer

No fact finding was completed during sales process whether ro is really required with uv. Even after knowing mumbai area like seven bunglows (400061) doesn't required ro at all. Ro can only be suggested to areas if tds is above 300.
Our water with 45 tds can only support uv and due to this misselling water tds level is dropped to 5 which is hypotonic, who (Link attached) has also issued warning low tds can lead cardiac attack and other chronic diseases.
We would have dragged ourselves towards disease if your executive for survey wouldn't have visited our place.
How your dealers can sell your product with half knowledge and can play with someone's health for accomplishing their sales target.
Requesting you to investigate the sale at the earliest and take necessary action for the same.
Model no : rcr15/ 00005263
Product : classic ro+uv
Date of purchase : 5 nov 2017
Registered name : vineet ahluwalia
Registered number: [protected]

https://www.who.int/water_sanitation_health/dwq/nutrientschap12.pdf

Thanks
Khushboo gera
[protected]
[protected]