Pureit / Hindustan Unilever — not attending complaint and solving problems

Praful Arya

from Mumbai, Maharashtra

Address:

67 G Railway colony Tejpal road Vile Parle East Mumbai Maharashtra 400057, Mumbai City, Maharashtra, 400057

Sir in reference to my earlier complaint your service centre taj service. Mob no +[protected] contacted me (On saturday 22 june) and gave esurance that they will send their mechanic to my home on monday 24 june. To solve my problem because next day is sunday. Today 25 june. They never sent their mechanic never reply my call. The service man attanded my home to change the battery is mr. Sunil rai. His mob no is [protected]. I called him repeatedly but each n everytime he gave reply i will visit tomorrow sir what should i do now. Is this the service of your company? Now i'm fad up.. Shall i go to consumer court to solve my problem.. Please do needful otherwise i will have to take other action..

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Comments

Meetesh Goyal

from Bengaluru, Karnataka

Bought PureIT Marvello UV+RO 1.5 years back, suddenly there was no power supply to the unit. on inspection being told that Circuit board is gone. on going through different threads came to know its recurring problem. how can circuit board be gone only in 1.5 years.