[Resolved]  Pureit / Hindustan Unilever — not provide services on time

Address:Rohtas, Bihar, 821110

Hi,

I have complain on monday 3sep and still not getting any reply from their team.

As when call local guys that install it asked for money while product in only 3 month old. That guys give me time but does not call me back when he came when i call he say tomorrow sure i will come.

Here is my complain number :co[protected]

Suggestion to buyer : please don't purchase product from pureit they don't provide service on the time.
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Sep 11, 2018
Complaint marked as Resolved 
As per complaint I have to call gaya pureit. He is nice guy he send technician at my home as he promise me
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear shobhan singh,
We apologize for issue you faced. As we tried reaching you on [protected] but there was no response from your end, hence we have forwarded your issue to the concern team and it will be resolved shortly.We really appreciate your patience.

Regards,
Team Pureit
Sep 11, 2018
Updated by shobhan singh
It is solved thanks for help .
Complaint comments 

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I have raised complaint with co for bad quality of diapers.company has took the product back and still not providing refund.almost a month has passed contioussly following up with company.my baby got marks on body and then toilet is coming out from diaper.top of that customer care people are having such poor attitude.

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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