[Resolved] Pureit / Hindustan Unilever — poor quality water purifier | |||
I have been using Unilever pureit for last 1.5 years and replaced gkk1 recently paying around 2.5k. t In few months he purifier just stopped working and registered a complaint with customer care. The technician said it’s a fault with the PCB. How can the PCB be faulty with in 1.5 years o[censored]se? How can the PCB of such "high quality" product go bad in 1.5 years? If its a voltage fluctuation other electronic equipment would also get affected at the same time. cost of replacement of PCB 3.5k including service charge Cost replacement of gkk2 in another 6 months 3k Total GKK1, 2 & PCB Rs 9 k in a year. Complaint # CO[protected] Was this information helpful? | |||
Jun 6, 2018 Complaint marked as Resolved HUL replaced the PCB free of cost.
Thank HUL for being customer centric PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jun 09, 2018 PureIT / Hindustan Unilever Customer Care's response Dear johnsonjames11, As per consumer confirmation the issue is resolved and he is satisfied with the service. Regards, Team Pureit | |||
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