[Resolved]  Pureit / Hindustan Unilever — poor quality water purifier

Address:560097

I have been using Unilever pureit for last 1.5 years and replaced gkk1 recently paying around 2.5k. t

In few months he purifier just stopped working and registered a complaint with customer care. The technician said it’s a fault with the PCB. How can the PCB be faulty with in 1.5 years o[censored]se? How can the PCB of such "high quality" product go bad in 1.5 years? If its a voltage fluctuation other electronic equipment would also get affected at the same time.

cost of replacement of PCB 3.5k including service charge

Cost replacement of gkk2 in another 6 months 3k

Total GKK1, 2 & PCB Rs 9 k in a year.

Complaint # CO[protected]
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Jun 6, 2018
Complaint marked as Resolved 
HUL replaced the PCB free of cost. Thank HUL for being customer centric
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
May 30, 2018
Updated by johnsonjames11
.
Verified Support
Jun 09, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear johnsonjames11,
As per consumer confirmation the issue is resolved and he is satisfied with the service.
Regards,
Team Pureit
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