[Resolved]  Pureit / Hindustan Unilever — Product parts replacement too expensive

Address:Ernakulam, Kerala, 682028
Website:consume complaints.in

This is to inform you that I am using Pureit marvella RO for the last three years.
I have also many other appliances like fridge AC washing machine geyser etc.
All these product do not burden me with atrocious service charges,

I am a senior citizen and would like to keep my expenses with in my budget.

I am giving you below the list of repairs I have done for the product in a span of 8 months and the cost of the service used.
1. Nov 9 2015 ...Rs 1650
2. Jan 13 2016 Rs 3450
3. June 1 2016 Rs. 340

Tomorrow there is another replacement which will cost Rs.3500.

In a matter of 8 months I am spending Rs 9000 just for replacing spare.
this is a recurring activity every year which is almost equal to buying a new water filter. This is pure injustice.

Kindly take up this matter and relieve gullible consumer like me.

thanking you

regards
Mary Thomas
Kochi Kerala.
[protected]@hotmail.com
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Aug 5, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
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Dear Mary Thomas,

We regret the inconvenience caused to you. Our CCE visited and resolved issue, trust that the solution was satisfactory.We are glad for your continued trust with pureit and will assure you the best service.

Regards,
Pureit Team

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